Terms and Conditions
Welcome to FREE BIRDS! These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or make any purchases.
1. Acceptance of Terms
By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms. We may update these Terms from time to time, and any changes will be effective upon posting on our website. Your continued use of our site following any changes constitutes your acceptance of the new Terms.
2. Product Information
We strive to provide accurate and up-to-date product descriptions, prices, and images. However, we do not guarantee that all product information is accurate, complete, or error-free. Prices and availability are subject to change without notice. If you have any questions or need further information about a product, please contact us before placing your order.
3. Ordering
When you place an order with us, you are making an offer to purchase products subject to availability and acceptance by FREE BIRDS. We reserve the right to refuse or cancel any order for any reason, including but not limited to errors in product information, pricing issues, or suspected fraud.
4. Payment
All payments must be made through our accepted payment methods. We use secure payment processing systems to ensure your transaction is safe. You agree to provide accurate and complete payment information and to promptly update any changes to your payment details.
5. Shipping and Delivery
Our standard delivery time is within 10-12 business days from the date of your order. Shipping costs are calculated based on your location and selected shipping method. Once your order has shipped, you will receive a shipping confirmation email with tracking information. FREE BIRDS is not responsible for delays caused by the carrier or issues related to incorrect shipping addresses provided by you.
6. Returns and Exchanges
Please refer to our Return and Exchange Policy for detailed information on how to return or exchange items. Items must be returned within 7 days of receipt, in unused condition, and with all original tags and packaging. Refunds and exchanges will be processed according to the guidelines outlined in our policy.
7. Cancellations
If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled if they have not yet been shipped. Once an order has been dispatched, it cannot be canceled, and you will need to follow our return process if you wish to return the item.
8. Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of FREE BIRDS or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our site without our express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, FREE BIRDS shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products. Our liability is limited to the maximum extent permitted by applicable law and does not exceed the amount paid for the products in question.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located.
11. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
- Email: freebirdsfeedback@gmail.com
- Phone: +91 9818707245
- Website: www.freebirds.org.in
- Operational Address: Bhaagini,1287D,Sector 57,Gurgaon, India-122002
Thank you for choosing FREE BIRDS. We appreciate your business and look forward to providing you with an excellent shopping experience.