At FREE BIRDS, we are committed to ensuring your shopping experience is smooth and efficient. Please find below the details of our delivery and shipping process to help you stay informed about your order’s status.
Delivery Time
We strive to deliver your order within 10-12 business days from the date of purchase. Please note that delivery times may vary depending on your location, and unforeseen circumstances such as weather conditions or carrier delays may affect the expected delivery window. We work closely with our shipping partners to ensure that your order reaches you as quickly as possible.
Shipping Confirmation
Once your order has been processed and shipped, you will receive a shipping confirmation email. This email will contain tracking information for your package. You can use the tracking number provided to monitor the progress of your shipment online and know when to expect its arrival. We recommend keeping an eye on your inbox for this important update.
If you haven’t received your shipping confirmation email within a few days of placing your order, please check your spam folder, or reach out to our customer support team for assistance.
Shipping Issues
While we do our best to ensure timely and accurate delivery, occasional issues may arise. If you encounter any problems with your shipment, please see below for guidance:
Lost or Delayed Shipments:
If you believe your shipment is lost, significantly delayed, or missing, please contact us immediately at freebirdsfeedback@gmail.com or call us at +91 9818707245. Our team will work closely with the carrier to resolve the issue as quickly as possible. Your satisfaction is our top priority, and we will do everything we can to locate your package.
Incorrect or Incomplete Address:
Please ensure that your shipping address is accurate and complete at the time of placing your order. FREE BIRDS is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided during the checkout process. If you realize there’s an error in your shipping details after placing your order, please contact us immediately to correct the address before the order is shipped. Unfortunately, once an order is dispatched, we are unable to modify the delivery address.
Contact Us
For any further questions or assistance with your delivery, feel free to contact us at freebirdsfeedback@gmail.com or +91 9818707245. Our team is here to help and ensure you receive your order in a timely manner.
Thank you for shopping with FREE BIRDS!